Privacy policy

This privacy policy sets out how Reclaim Your Self uses and protects any information that you provide when using this website.

Reclaim Your Self is committed to ensuring that your privacy is protected. Should I ask you to provide certain information from which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and with the requirements laid down by law in the Data Protection Act (DPA) 1998, The Privacy and Electronic Communications (EC Directive) Regulations (PECR) 2003 and the new General Data Protection Regulation (GDPR) 2018.

What we collect:

Enews: Your name and email address

Booking form: Your name, address, phone number, health and dietary information

Card payment: Your name, address, card type and last 4 digits of your card

Health profile: Your name, occupation, travel insurance details, more in depth health information

What we do with the information gathered:

We require your name and email address for our enews letters so that we can send you invitations and updates about our retreats.

We require the information on your booking form and health profile to understand your needs for a yoga retreat and provide you with the best retreat experience we can. In particular:

  • To make sure that you are in good health and able to manage a retreat which can be physically and emotionally challenging at times.
  • To ensure you have taken medical advice if there are any doubts about this.
  • To ensure we can manage any dietary needs or allergies in the particular retreat environment.
  • To ensure you will enjoy and benefit from the yoga classes

The information you send us is shared in confidence with our professional teachers and chefs, who all have a confidentiality clause in their contracts.

We do not share this information with any other party at any time.

Your card payment details are handled by a third party (Stripe) who keep this information completely secure.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, and electronic procedures to safeguard and secure the information we collect online. All your information is stored either electronically on our secure servers or in the case of paper documentation, in secured cabinets only accessible by the Data Controller.

All information to and from our servers is encrypted by SSL.

Cookies

Our website uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Analytics

On this website we use Google Analytics to track user behaviour. This information is collected anonymously. This service tracks how users find this website (the referrer), information about the device used to visit our site and information about what pages are viewed and for how long. Additionally specific user behaviour on the site, such as links being clicked or images being viewed, can also be tracked. This information is used to help optimize our website and improve the user experience.

To opt-out of Google Analytics, both on our site and others, you may install the google analytics opt-out browser addon https://tools.google.com/dlpage/gaoptout.

More information about google analytics can be found here  https://www.google.com/intl/en/policies/privacy/

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless I have your permission or are required by law to do so. We may use your personal information to keep you updated on new Reclaim Your Self retreats and news.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly rectify any information found to be incorrect.